Terms of Service · Foreman

These terms govern your use of Foreman (“the Service,” “we,” or “us”). By signing up, you agree to them. Read them carefully — they’re short on purpose.

What you’re buying

Done-for-you management of your Google Business Profile. The exact deliverables depend on your plan and are listed at /pricing and described in detail at /services.

What we do not do: paid Google or Meta ads, full website rebuilds, social-media management, or anything outside the Google Business Profile and the local landing pages described in your plan.

Subscription & billing

Plans are month-to-month. You’re billed on the day you sign up and on the same day each month after. There are no annual contracts and no setup fees. Stripe processes the charge.

You can cancel any time from your customer portal or by emailing us. Cancelling stops the next charge; you keep access through the end of the current billing period. We do not pro-rate mid-month cancellations.

The 30-day call-volume guarantee

If your call volume from Google does not increase in your first 30 days, your second month is free. The mechanic:

At onboarding we record your trailing 30-day call count from Google Business Profile Insights as your baseline.
On day 30, we compare against the most recent 30-day call count from the same source.
If the day-30 number is lower than or equal to your baseline, we credit your next month’s charge in full.

The guarantee is a service credit, not a cash refund, and is limited to one month per business. Manipulating the baseline (e.g. pausing your profile to inflate the comparison) voids it.

Your responsibilities

Manager access. You grant us manager-level access to your Google Business Profile and keep it active for the duration of the subscription. If you revoke access, we can’t do the work.
Accurate information. The business details you give us at onboarding (services, hours, service-area cities) need to be accurate.
Replies to ≤3-star reviews. By policy we route any review with a rating of 3 stars or below to you for sign-off before publishing a reply. Please respond within 24 hours so we can keep our published reply SLA.

Ownership

You own everything we produce on your behalf — posts, review replies, Q&A entries, photos, landing-page copy. If you cancel we’ll send you a copy of all generated material on request.

Acceptable use

You won’t use the Service to publish content that’s illegal, misleading, defamatory, or that infringes someone else’s rights. You won’t ask us to write fake reviews. You won’t reverse-engineer or resell the Service.

Liability

The Service is provided “as is.” We’ll do our work professionally and in good faith, but we can’t guarantee specific search rankings or any particular outcome other than the 30-day guarantee above. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

Termination

We may suspend or terminate the Service if you violate these terms or if your payment fails after retries. We’ll give you a chance to fix the issue first whenever possible.

Changes

We may update these terms occasionally. We’ll email active clients about material changes at least 14 days before they take effect. Continued use after that point means you accept the updated terms.

Contact

Questions about these terms? Email hello@foreman.co.